Sony PS3 Super Slim with no power
Sony’s PS3 Super Slim was the last iteration of the famous Playstation 3 line up. This model wouldn’t power on due to a motherboard issue. This was a challenging task that required thorough troubleshooting and technical precision. What made this case particularly critical was the fact that the console held important personal data—photos and videos of the customer’s children—that had not been backed up. Understanding the importance of these files, our priority throughout the repair process was ensuring that data integrity was maintained.
Careful disassembly and diagnostics were required to pinpoint and address the problem without risking further damage to the stored data. After a detailed analysis of the motherboard, we identified a failed WiFi chip as the source of the power issue. We were able to replace this module and in turn bring the console back to life!
Throughout the process, we made sure to keep the customer informed, providing regular updates on our progress and assuring them that their files were safe. Once the repair was completed, the PS3 powered on as expected and all data remained intact. We suggested that the customer create a backup as soon as possible to secure the family photos.
The repair cost, which totalled £120, included labour, replacement components, and the critical steps taken to preserve the customer’s data. The customer was over the moon with the result.